Return Policy

At VespCo, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

Items may be returned within 30 days of delivery if they meet the following conditions:

  • The item is unused, unworn, and unwashed.

  • The item is in its original condition.

  • All original tags and packaging are included.

  • Proof of purchase is provided.

We reserve the right to refuse returns that do not meet these requirements.

Non-Returnable Items

The following items cannot be returned:

  • Final sale or clearance items

  • Gift cards

  • Items that have been worn, washed, altered, or damaged after delivery

  • Customized or personalized products

How to Request a Return

To initiate a return, please contact our customer support team at:

support@vespco.com

Please include:

  • Your order number

  • The item(s) you wish to return

  • The reason for the return

Our team will provide return instructions within 1–2 business days.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking information.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include photos of the item and packaging so we can resolve the issue as quickly as possible.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow:

  • 3–5 business days for processing

  • Additional time for your bank or payment provider to post the refund

Exchanges

At this time, we do not offer direct exchanges.

If you would like a different size, color, or item, please return the original product and place a new order.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: support@vespco.com

Thank you for shopping with VespCo.